Services
Repairs:
OFITE employs experienced personnel to service and repair equipment manufactured by us, as well as other companies. You will find our turn-around time for repairs to be far quicker than our competitors, and our quality cannot be matched.
To help expedite the repair process, OFITE requires a Repair Form be sent in with all equipment shipped to us for repair. Please be sure and include your name, company name, phone number, email address, description of work to be done and a shipping address for returning the equipment.
Warranty repairs require a Return Material Authorization (RMA) number. To request an RMA number, submit this form.
Please ship your equipment (with your RMA number for warranty repairs) to the following address:
OFI Testing Equipment, Inc.
Attn: Repair Department
11302 Steeplecrest Dr
Houston, TX 77065
USA
OFITE also offers competitive service contracts for repairing and/or maintaining your lab equipment, including equipment from other manufacturers. For more information about our technical support and repair services, please contact techservice@ofite.com.
For the convenience of our international customers, we also have authorized service centers located around the world to help with sales and service issues. Below is contact information for each location:
Brazil
IWS Brasil
Address: Av. Pedro Calazans N. 978. S/05. Aracaju/Sergipe. Brasil 49055-520.
Contact: Sergio Pessoa
email: sabp@iwsbrasil.com
Phone: +55 21 99942-4216
China
OilLab (Wuhan) Technology Co., Ltd
A1207, Zhongshang Plaza
No. 7 Zhongnan Rd, Wuchang Dist
Wuhan 430071, China
Contact: Xiaolin Lee
Phone: +86-13545298438
Email: xiaolin.lee@foxmail.com
Web: www.oillabtech.com
Colombia
Caracterización de Partículas Ostos y Ostos LTDA.
Av. Calle 24 # 95A-80 Etapa 1 Of. 709 (Ed. Colfecar).
Tels. +573165218316 y +5714138250
email: marco@cparticulas.com
Bogotá - Colombia.
India
Gumpro Drilling Fluids Pvt Ltd
Contact: Amit Tiwari
LBS Marg, Opp. Karma Stambh
Vikhroli-West
Mumbai – 400083. India.
Tel: +91 22 25773200
Mobile: +91 9152902484
Fax: +91 22 25781881
email: mktg@gumprodf.com
Kazakhstan
Executive Trade Solutions
Contact: Dmitry Reznikov
Abay Avenue 52K2
Innova Tower Business Center
8th Floor, Office 802
Almaty
email: ofite@pak-ts.ae
phone: +7 (913) 970-37-83
phone: +7 (705) 811-74-79
Mexico
Grupo Comsurlab
Contact: Jose Narvaez
RFC: FUGC-740922-FB3
Av. Pagés Llergo No. 345
Colonia Nueva Villahermosa
Villahermosa, Centro
TA, CP 86070
Tel: (993) 354-8521
Email: jnarvaez@grupocomsurlab.com
Poland
Eurotech INT Sp. z o.o.
Contact: Marcin Salach
Ul. Wojska Polskiego 3
39-300 Mielec
Tel: 48177887760
Fax: 48177880273
marcin.salach@eurotech-int.pl
Singapore
Drilling Testing Instruments Pte. Ltd.
Contact: Alex Anthony
1 Irving Place, #08-01, Singapore 369546
Email: sales@drilling-testing.com
Tel: +65 86608048
Venezuela
TIDCO International, LLC
Contact: Ivan Diaz
Av. Américo Vespucio,
Conjunto Residencial Pueblo Viejo,
Isla de Rodas, Villa Nro. 48. PLC,
estado Anzoátegui. CP 6016.
Phone: +58 424-816.1150
Phone: +1 832-692-9574
Email: idiaz@tidco.net
